Terms of Use

Who operates this site

oris.agency is published and operated by HeadPills, a digital agency based in Wroclaw, Poland. Oris is the name of our service line for US med spas and dental practices. It is a brand, not a separate company. In these terms, “we”, “us” and “Oris” all mean HeadPills.

We work with US clinics remotely. We are not a medical practice, we do not employ clinicians, and we do not deliver any form of care. What we build is the system around the practice: the phone, the booking flow, the website, the search visibility. You can read more about that on the about page.

If you need our registered business details for your own records — legal form, registration and tax numbers — email [email protected] and we will send them. We have not printed them on this page yet, and we would rather leave a gap than publish a number we have not double-checked.

What these terms cover

They cover your use of this website, and nothing else. By browsing the site, reading a guide, running a calculator or sending us a form, you accept them. If you do not accept them, the right move is simple: do not use the site.

These are terms of use. They are not a proposal, not a quote, and not a services agreement. If we end up working together, that work is governed by a separate written agreement signed by both sides. Where that agreement and this page disagree about the work, the agreement wins. This page keeps covering the website.

The content is educational

Everything published here — service pages, guides, comparisons, checklists and the free tools — is general information, provided as is. We write it to be useful to a clinic owner who has never spoken to us, and to be found by people searching for it.

General information has limits, and we would rather name them than let you find them later. Nothing here is written for your practice specifically. It cannot account for your state, your specialty, your payer mix, your existing contracts or what your own lawyer has told you. We keep pages current as best we can, and we do not promise that any page is complete, current or free of error. The site is provided as is and as available. We may change, move or remove any page at any time, and we do not promise the site will be available without interruption.

Calculators give estimates, not forecasts

Every number a calculator on this site produces is an estimate. It is not a projection of your revenue, not a promise of what Oris would achieve for you, and not something to put in front of a bank or an investor.

Each calculator takes the numbers you enter and combines them with published industry benchmarks — call answer rates, no-show ranges, typical patient value. Those benchmarks are shown with their sources on the page where they appear. These are published industry benchmarks, not Oris results. Your own numbers come out of the free audit.

The calculators run entirely in your browser. The numbers you move the sliders to are not sent to us unless you type them into a form yourself and submit it. What happens to anything you do send is set out in the privacy notice.

Not legal, medical or compliance advice

We are not lawyers, not a compliance consultancy and not a healthcare provider. Nothing on this site is legal advice, medical advice, or advice on treatment. Do not use anything you read here to make a decision about a patient's care.

Marketing for a clinic is regulated, and the rules do not all come from one place. HIPAA governs protected health information. The FTC Act governs advertising claims, endorsements and testimonials. State medical and dental boards add their own rules on before-and-after imagery, discounts and how treatments may be described, and those rules differ from state to state.

When we build for a clinic, we build to documented practice and we write down what we did so your compliance officer or attorney can review it. That is HIPAA-aware work by a technical team — it is not a legal opinion, and we are not the ones certifying it. Your clinic remains responsible for its own advertising, its own patient communications and its own compliance, including getting proper legal advice before publishing anything you are unsure about. Where we think you need a lawyer, we say so.

Asking for an audit is not a contract

Submitting a form on this site creates no engagement, no retainer and no obligation on either side. It is an enquiry. Nobody owes anybody anything.

Concretely, here is what a form submission does and does not do:

We read it, and we may run the free clinic audit and send you the findings in writing.
The audit is free and stays yours whether or not you ever buy anything from us.
We may follow up by email. You can tell us to stop, and we stop.
You are free to ignore us entirely. We are free to decline the work.
No fee is due, and no scope is agreed, until there is a signed agreement.

Paid work starts one way only: a written agreement, signed by both sides, that sets out scope, price, term, notice period and how data is handled. Until that exists, nothing on this site commits either of us.

Prices published here are current list prices — the AI front desk is $1,500 to set up, then $1,200 a month, local SEO starts at $1,200 a month, content starts at $1,000 a month and websites are from $3,500, project-based. They can change, and they are not an offer capable of acceptance. The price that binds either of us is the one written into your signed agreement. The full breakdown, including what each price excludes, is on the pricing page.

Do not send patient information

The forms here are for business enquiries only. Please do not include patient names, dates of birth, medical or treatment details, photographs of patients, or anything else that could identify one.

If material like that needs to move between us during a paid engagement, we set up an appropriate channel for it first, under a business associate agreement — not a web form. What we do with the business contact details you do send us is described in the privacy notice.

Acceptable use

Use of this site is free. In exchange, a short list of things not to do:

Do not use the site for anything unlawful, or to break someone else's rights.
Do not attempt to access parts of the site that are not public, probe it for weaknesses, or interfere with how it works for anyone else.
Do not automate requests at a rate that degrades the site for other people. Ordinary search-engine crawling is welcome, and so is an AI assistant quoting a page with attribution and a link — being quotable is why these pages are written the way they are.
Do not submit forms under someone else's name or details, and do not use them to send bulk, automated or unsolicited messages.

If someone is doing any of the above, we can block access without notice. It is a website, not a courtroom; we would rather fix it quietly.

Who owns what is here

The text, layout, design, code, diagrams, calculators and the Oris name and marks on this site belong to HeadPills, or are used with permission. Copyright stays with us.

What that means in practice:

Read it, print it, and share links to it as much as you like.
Quote a short passage — including inside an AI-generated answer — with attribution and a link. Encouraged.
Do not republish a page in full, and do not lift our copy, structure or calculators onto your own site or a client's.

If you send us a suggestion about the site, we may use it without owing you anything for it. That is not us being clever; it is just how feedback has to work when the same idea reaches us from several directions.

Links to other sites

We link out — to sources behind the benchmarks we quote, to regulators, and to tools we think are worth knowing about. We do not control those sites and a link is not an endorsement. Once you leave oris.agency, the other site's terms and privacy practices apply, not ours.

What we are, and are not, responsible for

This site is free to use and we make no money from you reading it, so use it with your own judgment. To the fullest extent the law allows, we are not liable for business decisions you take on the basis of something published here, for lost revenue, lost profit or lost opportunity, or for the site being unavailable, delayed or wrong.

Two limits on that, because a limitation clause that swallows everything is not one we would want to sign either:

It does not exclude anything that cannot be excluded by law — including liability for death or personal injury caused by negligence, or for fraud.
It does not touch our obligations under a signed services agreement. Those are set out in the agreement, with their own liability terms, and this page does not reduce them.

If part of this section turns out to be unenforceable where you are, the rest of it still applies.

Changes to the site and these terms

We update pages, prices and these terms as the business changes. The date at the top of this page is the date of the current version, and changes apply from the date they are posted. If we change something material — how enquiries are handled, or the liability terms — we will say so in the update line rather than quietly rewriting the page.

Carrying on using the site after a change means you accept the version that is up.

Governing law

These terms are governed by the law of Poland, because that is where the operator of this site is. Disputes about this website fall to the competent courts of Poland.

We have deliberately not named a specific court or an arbitration venue here. That belongs in an agreement drafted by a lawyer, and we are not going to invent one on a website. A signed services agreement can set a different governing law and forum for the work itself; where it does, the agreement governs the work and this page still governs the website.

If you are using this site as a consumer rather than on behalf of a business, mandatory consumer protections where you live still apply. Nothing here removes them.

How to reach us

Questions about these terms, or about anything on the site, go to [email protected] — HeadPills, Wroclaw, Poland. We reply within two business days, which is the same window the free audit runs on.

Terms of use

The short version